Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates |23-25 Oct 2018

Amazon Off Campus Drive |A Work From Home Option | 7-8 May 2018

Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates |23-25 Oct 2018

Company Name: Amazon

Website: www.amazon.com

Designation: 

  • Customer Service Associates [Hyderabad]

Job Location:  Hyderabad

Note:  Positions Consists of Both Work From Office & Work From Home Options. Please Check the below notes associated.

Experience: 0- 5 Years

Salary: Depends on Location

Benefits: NSA, OT, Sodexho Coupons

Qualification: Min Qualification 10+2. Any Graduate / PG are eligible.

Knowledge & Skills Required:

  • Action Oriented, Self-Disciplined and Organized.
  • Time Management Skills and Communicate clearly with internal & external customers.
  • Ability to understand and address customer issues.
  • Good Composition Skills.
  • Ability to use Desktop/Laptop, Familiar with Windows 7, MS Outlook & IE, Typing Skills.

Preferred Criteria:

  • Must be self-driven, motivated individual who can learn with minimal support from Manager and Lead.
  • Ensure uninterrupted internet connectivity during work shifts so as to ensure max productivity.
  • Ensure Work-Life environment with no disturbance during work hours.
  • Comfortable in a facts-paced environment, multi-tasked, high energy environment.
  • Will be creative & analytical problem solvers with a passion for excellent customer service.

Customer Focus:

  • Excellent Customer Service Skills.
  • Maintain focus on customer issue in a fast-paced environment.
  • Ability to empathize with and prior customer needs.
  • Inter-Personal Skills with a diverse customer base.
  • Conflict resolution, negotiation and de-escalation skills.
  • Resolve challenging customer issues, escalating when required.
  • Determine customer needs and provide appropriate solutions.
  • Maintain regular & reliable attendance, including daily schedule as assigned.
  • Flexible with working schedule, may be expected to work weekends, holidays and events.
  • Ability to work overtime as required by business.
  • As much as 60 hours a week most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

  • Problem Solving Skills, Decision Making, Time Management, Prioritization of tasks.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail oriented.
  • Effectively prioritize work time in various departments to meet business needs.
  • Maintain composure in highly escalated situations.

Apply Mode: Online + Walk-In

Venue Details: [Hyderabad] [10AM-2PM Onwards] [Work From Home & Office Option]

Date: 23-25 Oct 2018

Amazon Development Centre,

Raheja Mind Space,

Building No: 9, 10th Floor,

Opp. To Westin Hotel, Phase- 2, Hi-Tech City,

Telangana: 500081

Note: Contact: VISHAL- HR (9836685054) please WhatsApp or call to schedule your interview)

Email: chovish@amazon.com

Note: Candidates attended in the last 90 days are not eligible. Candidates pursuing full-time graduation are not eligible.

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