Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates | June 2018

Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates | June 2018

Company Name: Amazon

Website: www.amazon.com

Designation: Virtual Customer Service Associate (VCC) [Chat/Voice]

Job Location: Chandigarh, Mohali, Panchkula, Jaipur, Bhopal, Indore

Experience: 0- 5 Years

Salary: INR 1.44LPA-INR 1.91LPA [May very depending on locations]

Benefits: NSA, OT, Sodexho Coupons

Qualification: Min Qualification 10+2. Any Graduate / PG are eligible.

Knowledge & Skills Required:

  • Action Oriented, Self-Disciplined and Organized.
  • Time Management Skills and Communicate clearly with internal & external customers.
  • Ability to understand and address customer issues.
  • Good Composition Skills.
  • Ability to use Desktop/Laptop, Familiar with Windows 7, MS Outlook & IE, Typing Skills.

Preferred Criteria:

  • Must be self-driven, motivated individual who can learn with minimal support from Manager and Lead.
  • Ensure uninterrupted internet connectivity during work shifts so as to ensure max productivity.
  • Ensure Work-Life environment with no disturbance during work hours.
  • Comfortable in a facts-paced environment, multi-tasked, high energy environment.
  • Will be creative & analytical problem solvers with a passion for excellent customer service.

Customer Focus:

  • Excellent Customer Service Skills.
  • Maintain focus on customer issue in a fast-paced environment.
  • Ability to empathize with and prior customer needs.
  • Inter-Personal Skills with a diverse customer base.
  • Conflict resolution, negotiation and de-escalation skills.
  • Resolve challenging customer issues, escalating when required.
  • Determine customer needs and provide appropriate solutions.
  • Maintain regular & reliable attendance, including daily schedule as assigned.
  • Flexible with working schedule, may be expected to work weekends, holidays and events.
  • Ability to work overtime as required by business.
  • As much as 60 hours a week most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

  • Problem Solving Skills, Decision Making, Time Management, Prioritization of tasks.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail oriented.
  • Effectively prioritize work time in various departments to meet business needs.
  • Maintain composure in highly escalated situations.

Apply Mode: Online + Walk-In

Below Details For Chandigarh, Mohali, Panchkula Locations

Contact : Tushi- HR : 0120-4661780, tchowdh@amazon.com & Schedule the interview

Compensation details : 1.4LPA to 1.9LPA

Once you are at the venue please meet our team members and inform that your interview is scheduled by Amazon’s HR – Tushi and write “Tushi – HR” on the front page of your CV. 

Below Details For Jaipur Location:

H.R Contact: – HR NEHA MANOCHA (mention the name on top of your resume)
Contact email id- nmanoch@amazon.com
Contact no. 01204661706 [Call and get the interview scheduled]
Interview dates 23th June 2018 to 30th June 2018

Below Details For Indore/Bhopal Location: [Contact them to Schedule the Interview]

Contact : Ashsih Kadam  – Amazon HR 
Call / whats app me on – 7620730989
Landline / Voice Mail – 02067100017

Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews. 

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