Dell Walk-in Drive 2018| Freshers | B.E/B.Tech/Any Degree | 05 & 06 Mar 2018
Company Name: DELL
Designation: Senior Associate, Client Technical Support Associate
Venue Location: Gurgaon
Venue date: 05 & 06 Mar 2018
Salary: Best in Industry
Qualification: B.E/B.Tech/Any Degree
- Any Graduates who are freshers can apply for the drive.(Except MCA/M.Tech)
- Undergrad with 1 year of international call Centre Voice experience.
- Must be open to work in rotational shifts / night shifts in a 24/7 environment.
- Must have excellent skills.
- Ability to deal professionally with irate customers
- Provide support related to installation, operation, configuration, customization, performance of assigned Dell products.
- Diagnosis & resolving of the hardware problems and troubleshooting.
- Responsible for OOW,Total Solutions, YTT and in Warranty extension sales.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
Apply Mode: Walk-In
Date: 05 & 06 Mar 2018 [12:00 PM-3:00PM]
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector: 43, Gurgaon: 122002
Documents Required: Updated CV, Valid Govt ID Proof, and Passport Size Photo.