GenPact Jumbo Drive | Freshers & Experienced | 19 Aug 2017
Company Name: GenPact [Off Campus For Engineers]
Designation: Associate / Sr. Associate [Hiring For Leading Search Engine]
Job Location: Hyderabad
Experience: 0- 5 Years
Salary: INR 4, 00,000/- LPA
Qualification: Graduates [B.Tech/B.Sc./Any Graduates]
Knowledge & Skills Required:
- Excellent Communication Skills are required.
- Experience in Technical Skills would be preferred.
- Freshers having good communication skills are also eligible.
- Basic Understanding of MS Office & Troubleshooting.
- Ability to handle Customer query and resolve issues asap as per Standard Procedures.
- Respond to customer inquiries and problem escalations.
- Provide phone support to troubleshoot and resolve technical & other internet issues.
- Maintain through understanding of process and policies.
- Demonstrate innovation and intuition in identifying areas requiring operational improvement.
- Deliver service & support to end-users.
- Operating automated call distribution phone software via remote connection or over internet.
- Interact with customers to provide and process information in response to various inquiries.
- Inquiries, Concerns, requests about products & services.
- Follow standard processes and procedures.
Apply Mode: Walk-In
Process: Interested candidates can call to HR for any query or can walk-in directly at below venue mentioned:-
Naidu , Divyanka , Swetha