GenPact Off Campus Drive | Graduates | Freshers & Experienced | 24 Aug 2017

GenPact Off Campus Drive | Graduates | Freshers & Experienced | 24 Aug 2017

Company Name: GenPact

Website: www.genpact.com

Designation: Associate / Sr. Associate

Job Location: Hyderabad

Experience: 0- 5 Years

Salary: INR 3, 50,000/- LPA

Qualification: 

  • Engineering Graduates [Technical Profile]
  • BA/B.Com/B.Sc/BBA/BCA/BHM [Non-Technical Profile]

Knowledge & Skills Required:

  • Excellent Communication Skills are required.
  • Experience in Technical Sales would be preferred.
  • Freshers having good communication skills are also eligible.
  • Basic Understanding of MS Office & Troubleshooting.

Job Description:

  • Ability to handle Customer query and resolve issues asap as per Standard Procedures.
  • Respond to customer inquiries and problem escalations.
  • Provide phone support to troubleshoot and resolve technical & other internet issues.
  • Maintain through understanding of process and policies.
  • Demonstrate innovation and intuition in identifying areas requiring operational improvement.
  • Deliver service & support to end-users.
  • Operating automated call distribution phone software via remote connection or over internet.
  • Interact with customers to provide and process information in response to various inquiries.
  • Inquiries, Concerns, requests about products & services.
  • Follow standard processes and procedures.

Apply Mode: Walk-In

Process: Interested candidates can call to HR to schedule the interviews:-

Divyanka [9160955304], Swetha [7893520171], Pallavi [8297497800], Tanya [7013764604]

Apply Mode: Walk-In

Date: 24 Aug 2017 [10AM-3PM]

Venue Details:

Hotel Kamat,

Chikoti Gardens, Begumpet,

Hyderabad.

Land Mark: Opposite Shoppers Stop

 

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