GenPact Walk-In Drive | Freshers & Experienced | 10-15 July 2017

GenPact Walk-In Drive | Freshers & Experienced | 10-15 July 2017

Company Name: GenPact

Website: www.genpact.com

Designation: Technical Support & International Voice Process

Location: Gurgaon, Noida

Experience: 0-4 Years

Salary: INR 3, 00,000/- LPA

Openings: Multiple

Qualification: Graduates

Job Description: [Semi-Technical Voice Process [Tech Voice]

  • Must be able to solve technical issues related to electronic products and home appliances.
  • Must provide solution for the issues raised.
  • Provide Support in inbound call centre.
  • Documents & Add new issues to Knowledge Management Repository.
  • Utilize Professional techniques to retain & delight customers.
  • Use of Soft skills- Listen, Empathy, Courtesy etc. & professionally.
  • Shift Window: Day Window (6AM-12PM), Night Window (8PM-6AM).
  • Package: 1.68LPA-2.50LPA
  • Females will not be required to do night shifts.
  • Males will be required to do night shifts for a month after every 3 months.

Job Description: [US Bank Customer Service- International Business]

  • Required to handle credit card and banking related Queries.
  • Must be able to resolve and give appropriate solutions to customers.
  • Must have excellent communication skills.
  • Candidates must be able to handle pressure.
  • Work Location: Gurgaon
  • Shift Windows: 24*7
  • Package: 3.50 LPA

Selection Process: Three Rounds of Interview

Note:

  • Candidates can walk directly by mentioning SIMRAN BHATIA on top of their resume as HR Reference.
  • Can send resumes to Simran.bhatia@genpact.com.
  • Interested Candidates can Directly Walk-In for the Interview.

Apply Mode: Walk-In

Date: 10-15 July 2017

Time: 11.00 AM to 3.00 PM

Venue:

Genpact 22A, Sector 18,

Udyog Vihar, Gurgaon

LandMark: IFFCO CHOWK

POC: Simran Bhatia [9205974513-Simran.bhatia@genpact.com]

Documents Required: 

  • 2 Copies of Updated CV, Valid Govt ID Proof and Photograph
  • Aadhar Card is mandate for applicants in further joining formality process once candidate gets shortlisted.

 

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