HCL Recruitment 2018 | Analyst | Multiple Locations
Company Name: HCL Technologies
Location: Noida, Bangalore, Hyderabad, Chennai
Salary: Best in Industry
Qualification: B.E, B.Tech Graduates
Experience: 0 – 1 Year
- Maintain high login Efficiency for customers.
- Resolve tickets within agreed SLA of ticket volume and time.
- Adhere to quality standards, regulatory requirements and company policies.
- Ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time.
- Update work logs and follow shit/escalations process and process compliance.
- Work on value adding activities such Knowledge base update and self-development.
Apply Mode: Online
Click here to apply online [Noida Location]
Click here to apply online [Hyderabad Location]
Click here to apply online [Bangalore Location]
Click here to apply online [Chennai Location]