MicroLand Off Campus Drive 2017 | Any Degree | LD 7 August 2017
Company Name: Microland
Designation: Service Executive
Salary: INR 2, 40,000/- LPA
Qualification: Any Degree (Non-Engineering)
- Graduate in any stream (Excluding B.E/B.Tech) with 10+2+3 years of fulltime Education.
- 2017 Batch Graduates
- Basic Knowledge of PC/Laptop hardware and associated external components.
- Basic knowledge of Operating Systems and associated applications.
- Understanding of internet connections, VPN and networking concepts.
- Knowledge & Understanding of email clients like outlook and other messaging platforms.
- Good Communication skills with ability to interact with Global Customers.
- Ability to comprehend queries, request, issues of the caller/user.
- Ability to communicate well with resolver groups/Level 2 Teams/SMEs.
- Understand & follow defined process & operate tools/systems as per SOP’s.
- Ability to perform call triage.
- Communicate in the tight format for client/user to understand the context.
- Take ownership if assigned tasks and drive them to closure.
- Installation, configuration, troubleshooting of Windows/Unix Operating Systems.
- Installation, Configuration of MS Office suite.
- Desktop, Network, Hardware, Remote VPN troubleshooting.
- Configuration basic information on Messaging/Email Clients, error messages.
- Route the tickets appropriately.
- Verify connectivity issues pertaining to internet connection/VPN/LAN/Personnel internet.
- Outlook Configuration/Troubleshooting.
- Installation, Configuration of mobile devices and functionality (Android/Blackberry/I-Phones etc used for corporate Emails)
Process to Apply:
All interested candidates can apply for this drives in online by below link latest by 7 August before 1.30PM. Venue details will be informed to shortlisted candidates.
HKBK College of Engineering,
22/1, Opp. Manyata Tech Park, Nagwara,
Bengaluru, Karnataka: 560045
Click here to apply online