MicroLand Off Campus Drive 2017 | Any Degree | LD 7 August 2017

MicroLand Off Campus Drive 2017 | Any Degree | LD 7 August 2017

Company Name: Microland

Website: www.microland.com

Designation: Service Executive

Experience: Freshers

Location: Bangalore

Salary: INR 2, 40,000/- LPA

Qualification: Any Degree (Non-Engineering)

Eligibility:

  • Graduate in any stream (Excluding B.E/B.Tech) with 10+2+3 years of fulltime Education.
  • 2017 Batch Graduates

Requirements:

  • Basic Knowledge of PC/Laptop hardware and associated external components.
  • Basic knowledge of Operating Systems and associated applications.
  • Understanding of internet connections, VPN and networking concepts.
  • Knowledge & Understanding of email clients like outlook and other messaging platforms.

Communication/Soft Skills:

  • Good Communication skills with ability to interact with Global Customers.
  • Ability to comprehend queries, request, issues of the caller/user.
  • Ability to communicate well with resolver groups/Level 2 Teams/SMEs.
  • Understand & follow defined process & operate tools/systems as per SOP’s.
  • Ability to perform call triage.
  • Communicate in the tight format for client/user to understand the context.
  • Take ownership if assigned tasks and drive them to closure.

Responsibilities:

  • Installation, configuration, troubleshooting of Windows/Unix Operating Systems.
  • Installation, Configuration of MS Office suite.
  • Desktop, Network, Hardware, Remote VPN troubleshooting.
  • Configuration basic information on Messaging/Email Clients, error messages.
  • Route the tickets appropriately.
  • Verify connectivity issues pertaining to internet connection/VPN/LAN/Personnel internet.
  • Outlook Configuration/Troubleshooting.
  • Installation, Configuration of mobile devices and functionality (Android/Blackberry/I-Phones etc used for corporate Emails)

Process to Apply:

All interested candidates can apply for this drives in online by below link latest by 7 August before 1.30PM. Venue details will be informed to shortlisted candidates.

Venue Details:

HKBK College of Engineering,

22/1, Opp. Manyata Tech Park, Nagwara,

Bengaluru, Karnataka: 560045

Click here to apply online

 

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