NTT DATA Off Campus Drive 2019 | Multiple Drives | 6 May 2019

NTT Data Off Campus Drive 2018| Freshers |Graduate Engineer Trainee | LD ASAP

NTT DATA Off Campus Drive 2019 | Multiple Drives | 6 May 2019

About Company:

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Website:  www.nttdata.com

Designation: Service Desk Engineer

Salary: INR 3.00 LPA

Experience: Fresher

Job Location: Bangalore / Coimbatore

Last Date: 4 May 2019

Drive Date: 6 May 2019

Detailed Eligibility:

  • 4 years full time Engineers (Stream – B.E / B.Tech- CS, IT, ECE & EEE / MCA / M. Sc. (IT) / Integrated M.Tech).
  • Excellent Communication and Open to work in 24/7 shift
  • 60% aggregate throughout their education (X, XII and Engg).
  • History of Arrears not more than 2.
  • No Standing Arrears.
  • Candidate should not be holding any other offer in hand.
  • Indian Nationality.

Compensation:

  • During training period a stipend of Rs. 12000/- PM will be paid.
  • For B.E/B.Tech, MCA, M.Sc. IT – After successful completion of the training a salary of Rs 3,00,000 P.A will be paid + Shift Allowance (As Applicable).
  • For Integrated M.Tech – After successful completion of the training a salary of Rs 3,20,000 P.A will be paid + Shift Allowance (As Applicable).
  • Retention Bonus: 25% of starting salary 3.0 Lks – Paid at 12 & 24 months (40% / 60%).

Required Skills:

  • Time management skills Knowledge of job associated database, software and documentation
  • Problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude; troubleshooting skills
  • Good communication Skills
  • Good Written Skills
  • Good Typing Skill ( Added on advantage)
  • Fair understanding about operating system. Must have been worked on at least a couple of operating systems.
  • Basic Understanding of networking.

Job Description:

  • Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
  • Answers questions about installation, operation, configuration, customization, and usage of assigned products.
  • Responsible for following defined policies & procedures (e.g verifies warranty entitlement, etc).
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.

Principle Responsibilities:

  • Resolves complex issues forwarded by other team members (e.g. executive technical escalations).
  • Solves problems for customers with challenging expectations (often escalated or irate).
  • Maintains/builds relationships with other groups that impact the technical aspect for phone support (e.g. tool content teams, product group).
  • Participates with leaders to determine focus areas for technical improvements (e.g. establishes targeted mentoring programs, consults on incentives related to technical performance).
  • Excels at tolerance for processes and people.
  • May coach team members in achievement of metric results.
  • Excels at recognizing internal and external customer’s needs and expectations

Apply Mode: Online + Walk-In

Date: 6 May 2019 [8.30 AM Sharp]

Venue Details:

HKBK College of Engineering

No.22/1, Opposite, Manyata Tech Park Road,

Vyalikaval Society, Govindapura,

Nagawara, Bengaluru,

Karnataka 560045

Click here to apply online

Venue Details:

Hindusthan Institute of Technology 

Pollachi Main Raod

Othakkalmandapam Post,

Coimbatore

Click here for more details

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